A congestion charge is a fee imposed on vehicles entering a designated area during specific hours. The purpose of a congestion charge is to reduce traffic congestion and improve air quality. If you believe you have been unfairly charged a congestion charge, you may be able to appeal the charge.
There are several reasons why you may want to appeal a congestion charge. For example, you may have been driving a vehicle that is exempt from the charge, or you may have entered the congestion zone outside of the charging hours. You may also be able to appeal if you have mitigating circumstances, such as an emergency.